Memory and Tolerance Museum, Mexico City: Hours and Guide

Memory and Tolerance Museum: What to See, Hours and How to Get There from Roma Norte

The Museo Memoria y Tolerancia opened in October 2010 on Plaza Juárez, facing the Hemiciclo a Juárez and the Alameda Central. It walks you through the Holocaust and other 20th-century genocides, then asks you to reflect on discrimination, human rights and diversity. It’s an intense and worthwhile visit, 3.7 km from Hotel Emma Boutique.

Practical information

ItemDetails
Distance from the hotel3.7 km
Getting thereMetro Line 1 from Sevilla to Balderas, then Line 3 to Juárez
HoursTuesday to Friday, 9:00 a.m. to 6:00 p.m.; Saturday and Sunday, 10:00 a.m. to 7:00 p.m.; closed Mondays
CostPaid admission
Suggested time2 to 3 hours

Hours per the museum’s official website; the ticket office closes an hour earlier. Discounted tickets are available for students, teachers and INAPAM cardholders.

What to see

  • The Memory section, with rooms on the Holocaust and on the genocides in Armenia, the former Yugoslavia, Rwanda, Guatemala, Cambodia and Darfur.
  • In the Holocaust room, a model of the Auschwitz camp and a railway car like those used to deport people to the camps.
  • The Tolerance section, on respect for diversity, human rights and the role of the media, with an area focused on Mexico.
  • The memorial to children killed in genocides, a cube suspended in the atrium, created by artist Jan Hendrix.
  • Temporary exhibitions, which change throughout the year.

Getting there from Hotel Emma Boutique

By Metro: walk 200 m to Sevilla station on Line 1 and ride toward Pantitlán to Balderas, three stops away. Change to Line 3 toward Indios Verdes and get off at Juárez, the next stop. From there it’s about a 5-minute walk to Avenida Juárez; the museum is on Plaza Juárez, across from the Alameda.

By taxi or ride-hailing app: travel time depends on downtown traffic; ask to be dropped at Plaza Juárez, on Avenida Juárez.

Tips for your visit

  • It’s closed on Mondays. Weekdays are usually quieter than weekends.
  • Allow at least two hours: the route is long and best taken slowly.
  • The content is heavy, with difficult images and testimonies. Keep that in mind if you’re visiting with young children.
  • Afterward, stroll through the Alameda Central or visit the Museo de Arte Popular, a few blocks away.

Nearby

Frequently asked questions

What are the Memory and Tolerance Museum’s opening hours?

Tuesday to Friday, 9:00 a.m. to 6:00 p.m., and Saturday and Sunday, 10:00 a.m. to 7:00 p.m. It’s closed on Mondays, and the ticket office closes an hour earlier.

How much does the Memory and Tolerance Museum cost?

Admission is paid, with discounts for students, teachers and INAPAM cardholders. Check current rates on its official website.

How long do you need for the museum?

Two to three hours for the permanent exhibition, longer if you add the temporary shows.

Where to stay to visit the Memory and Tolerance Museum?

In Roma Norte, Hotel Emma Boutique is 200 m from Sevilla Metro, from where you reach Juárez station with a single change at Balderas.

Stay in the heart of Roma Norte

200 m from Sevilla Metro and steps from Reforma, La Condesa and Chapultepec Park. Rooms for 1 to 5 guests.